Image systems | Customer Support

I need help with using a specific function, how do I get help?

In TEMA Connect we have a support section filled with articles and tutorials for you to browse, with descriptions for basic usage of the software. The articles are continually updated to provide new use cases, or if a feature has been overhauled.

If you are experiencing issues with functionality the best way to quick support is to contact support@imagesystems.se.

What do I do if I have forgotten my user account details?

Reach out to us at support@imagesystems.se and we will work it out together.

How do I know if I have the latest version of the software?

In TEMA Connect, our launcher application that deals with licensing, support and auxiliary data comparison and analysis - you always get a notification if there is a new version released, or if a major update has occured.

Updates brings with them new feature overlooks and detailed patch notes.

For air-gapped systems or devices otherwise not connected to the internet, update information will instead be sent to your inbox, notifying you of the latest greatest free update of TEMA.

Something doesn't work, who do I turn to?

Our support team can help you with all sorts of questions related to the product. To get in contact, email support@imagesystems.se

I have suggestions for improvement. Are you open to feedback?

Absolutely! Your feedback and suggestions for new functionality are very important as we work to improve and expand our software.

If you have input, or suggestions big and small, please fill in the form and we will get back to your as soon as we can.